The Quality Sign
THE QUALITY SIGN IS AWARDED ONLY TO SCHOOLS AND LANGUAGE CENTRES WHICH HAVE PASSED SUCCESSFULLY THE ACCREDITATION PROCEDURE OF OPTIMA!
OPTIMA SCHEME FOR ACCREDITATION AND INSPECTION
It gives the оpportunity for an assessment of the organizational performance in terms of customer service, teaching, facilities, administrative and academic management. The Scheme is developed on the basis of the inspection scheme of EAQUALS (The European Association for Quality Language Services). The aim of the OPTIMA inspection scheme is the objectivity and transparency in assessing the quality of language education. The organizations awarded with the QUALITY SIGN pass inspection every three years. the fee for each inspection shall be paid by the inspected organization and it is not deducted from the annual membership fee.
THE QUALITY SIGN GUARANTEES:
- High-level language education
- High standards of teaching and education, provided by qualified teachers
- Professionalism and high moral
- Accuracy and reliability of the information concerning the conditions of education and payment
- Commitment to conducting and development of standards of the language education
- Regular monitoring (by inspection) of the educational process
- Accurate determination of the language level of students by using entrance tests
- Tracking the progress of students by midterm and end of course tests
- Opportunity for the students/clients to express their opinion about the course
- Clear and fair procedure for resolving issues related to complaints
- Issue a certificate for completed level according to CEFR at the end of the course
OPTIMA MEMBERS AWARDED WIHT THE QUALITY SIGN
.jpg "EAQUALS (Eвропейската асоциация за качествени езикови услуги)"){kind=logo}
